From the time we started to officially express our functional objectives, Customer Satisfaction has consistently been #1. There aren’t many organizations in our industry that action Customer Satisfaction, so we benchmark with the best web organizations in America and I am satisfied to say we are not too far off with them. Extraordinary Customer Satisfaction is no mishap; it’s the consequence of arranged and calculated execution of everything significant – of paying attention to Customers and of consistently improving. At onlinegunandammo, we became ISO 9001 enlisted in 2008, took on the Malcolm Baldrige National Quality Award Criteria in 2006 and put out an objective to apply for and work on enough to get the honor in 2009. We applied for and got the Missouri Quality Award in 2008, and applied for and got the Malcolm Baldrige National Quality Award in 2009, meeting the objective we set in 2006. onlinegunandammo excursion of nonstop improvement doesn’t end there; in 2015 they procured, briefly time, both the Malcolm Baldrige National Quality Award and Missouri Quality Award.